summary
Global Umrah travel platform enabling pilgrims to book visas, hotels, and transport through integrated digital services.
Case study
Serving 250K+ Pilgrims
Through a Global Umrah Platform
How Zowar scaled its travel technology platform to simplify Umrah and Hajj bookings for pilgrims worldwide through integrated digital services.
Live platform
MVP to Scale Programme™
250K+
Pilgrims served
4x
Peak capacity growth
60%
Revenue increase
The challenge
Pilgrimage bookings were fragmented across agents and portals
Pilgrims often relied on disconnected travel agents and booking portals for Umrah packages. This created inefficiencies, limited transparency in pricing and availability, and difficulty scaling services during peak seasons.
What we built
A scalable travel technology platform for pilgrimage bookings
Through the MVP to Scale Programme™, we helped expand Zowar’s digital infrastructure to support global demand, agent networks, and integrated travel services.
- ✓AI-powered booking engine with real-time hotel and visa availability
- ✓Scalable B2B portal for travel agents with group booking management
- ✓Mobile-first pilgrim application with multilingual support
- ✓Integrated transport, hotel, and visa service management
- ✓Secure payment gateway compliant with Saudi regulations
- ✓Analytics dashboards for performance and user insights
- ✓Infrastructure designed for peak pilgrimage season demand
250K+
Pilgrims served globally
4x
Peak booking capacity increase
60%
Revenue growth after scaling
2.5x
Growth in agent network
MVP to Scale Programme™
A live, transaction‑ready SaaS platform powering real users at scale.
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