Client company has multi-storey building .It was very difficult to keep track of courier received. So client required web application to trace and track courier flow from receipt at gate to delivery to concern people. During reviews with key Client resources, we documented the following problems related to the current process :
- Team faced the following challenges
- Ability to track couriers
- Enhanced dispatch-courier communication
So we recommended that implement Courier Tracking System to automate In/Out process. Components of the total solution include :
- Daily courier Receipt.
- Courier Issue (Department/Person/other).
- Tracking of courier .